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Privacy policy


Sound Performance Ltd



This privacy policy explains how we use any personal information we collect about you when you use this website.



What information do we collect about you?


Sound Performance Ltd recognises that your personal information is sensitive and private and will therefore always treat it with respect and confidentiality.

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.


How will we use the information about you?


We collect information about you to process your order, manage your account, collect payment and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

Sound Performance Ltd will not share your information for marketing purposes with other companies outside of the Sound Performance Group.

In processing your order, we may send your details to and also use information from credit reference agencies and fraud prevention agencies.


We also need the help of certain providers to manage our services to you, for example financial services are provided Lloyds Bank. We will share transaction data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding your payments and dealing with complaints and queries relating to payments and refunds.

We may disclose some of your personal data to one or more selected supplier of goods and services for the purpose of producing and delivering your order. For example, Royal Mail and other courier companies may need your telephone number and email address as well as your name and postal address to complete certain deliveries. Where personal data is shared with other companies for the provision of services, they are required to meet the requirements of the Data protection act.





We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at any time.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes (eg. our newsletters & other emails) please email



Access to your information and correction


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. Sound Performance Limited, 3 Greenwich Quay, Clarence Road, London, SE8 3EY . We may make a small charge for this service and we will need proof of identification to ensure the data is matched correctly and is safe to be despatched to you.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.




Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.


For further information visit or


You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


Other websites


Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 16 May 2018.

How to contact us


Please contact us if you have any questions about our privacy policy or information we hold about you:

by email:

or write to us at: Sound Performance Ltd, 3 Greenwich Quay, Clarence Road, London SE8 3EY

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